At Jewelish, we strive to ensure that you are completely satisfied with your purchase. However, if you encounter any issues with your order, we are here to help.
Eligibility for Returns:
Defective Product: If the product you received is defective. Not New or Old Product: If the product you received is not new or appears to be used.
Wrong Product: If you received a product different from what you ordered.
Conditions for Returns:
A return request must be raised within 24 hours of receiving the product. The product must be unused, in its original packaging, and in the same condition that you received it.
Return Process:
Contact our customer support team within 24 hours of receiving your order to initiate a return.
Provide details of the issue along with photographic evidence if applicable. Our team will review your request and, if approved, provide you with return instructions.
Please note that returns will not be accepted if the request is raised after the 24-hour window or if the product does not meet the conditions specified above.